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Auraxiss Product Documentation & Resources

Auraxiss Product Catalogue

Product specifications

Dimension drawings
Wiring diagrams
Various test reports
Specificaion

Professional Services & Engineering Support

Great Prices & Fast Shipping

Buying premium automation hardware shouldn't mean high overheads and endless waiting. As your flexible sourcing and integration partner, we optimize the supply chain to offer cost-effective pricing that keeps your project bids highly competitive. No massive corporate markups. Backed by strategic logistics, we ensure fast global delivery and hassle-free customs clearance. Get your hardware exactly when your project timeline demands it. 💬 👉 Have a project bidding deadline coming up? Send us your BOM list today for a quick, competitive quote.

Don't waste dozens of hours stress-testing your system topology. Just send us your architectural floor plans or project requirements. Our experienced technical designers will create a comprehensive, optimized system layout for your project. We ensure every detail is technically sound before you buy. 💬 👉 Got a blank floor plan that needs a smart upgrade? Upload your file here and let our engineers do the heavy lifting.

Premium Layout & Comprehensive Scheme Design

Easy Product Customization

Want to elevate your local brand identity? We make OEM and product customization stress-free. Beyond printing your custom logo on the hardware packages and product labels, we go a step further into the core system: we can embed your own brand name directly into the official ETS system database. Build lasting client trust with high-end, bespoke hardware that officially carries your name. 💬 👉 Ready to build your own brand of smart hardware? Tell us your logo/branding ideas and we’ll show you a digital mockup.

Save massive on-site labor costs and avoid technical headaches. With our unique plug-and-play service, we can fully program, address, and configure your KNX devices based on your project blueprint before they leave our facility. When the hardware arrives on-site, your electrical team simply needs to mount and wire them up. They work instantly out of the box, reducing your commissioning time to zero. 💬 👉 Want to bypass tedious on-site programming? Share your project logic with us and request pre-configured devices.

Plug-and-Play KNX Setting

Deep Hardware & Software R&D

Standard off-the-shelf products can't always meet complex commercial bids. If your project demands unique features, our deep R&D capabilities have you covered. Whether it requires modifying the physical hardware design to fit constrained cabinet spaces, or rewriting device software to support specific automation protocols, our engineering team can rapidly develop tailored solutions to secure your contract. 💬 👉 Facing a complex technical requirement that standard products can't solve? Describe your technical challenge to our R&D team.

In large-scale building automation, reliability is everything. We stand firmly behind our engineering quality with a solid 12-month comprehensive warranty. If any quality issue arises within the first year, we don't just troubleshoot—we dispatch free new replacements immediately to secure your peace of mind. Combined with our 24/7 dedicated technical support, you will never be left stranded on an active project site. 💬 👉 Need a premium hardware vendor that won't disappear after the invoice is paid? Connect with our responsive support team now.

12-Month Warranty & 24/7 Support

🛡️ Section 1: Warranty Policy

Standard Warranty: Comprehensive warranty covers all manufacturing defects and material faults.
Operating Conditions: Only applicable to devices operated strictly under specifications in technical datasheets.
Exclusions: Damages from improper installation, faulty wiring, or unauthorized modifications are excluded.

📦 Section 2: Complaints & Returns

RMA Required: No returns or quality complaints will be processed without a pre-approved RMA Form.
14-Day Notice: Transport damages or technical defects must be reported within 14 business days upon delivery.
Evaluation: Our engineering team will review the log data or request a sample device for physical inspection.

Fill out and send to lalisa@auraxiss.com along with testing logs.