Privacy Policy
Auraxiss Technology (Zhongshan) Co., Ltd. (“we,” “our,” or “us”) operates auraxiss.com (the “Site”). We are committed to protecting your personal privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit an inquiry form, or download our technical specifications and user manuals.
1. Information We Collect
We only collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, such as when you submit an inquiry through our contact forms. This may include:
- Name
- Email Address
- Company Name
- Phone Number
- Any details you provide in your inquiry message.
2. How We Use Your Information
We use the information we collect solely for business purposes, including:
- To respond to your product inquiries and technical questions.
- To provide you with updates regarding our KNX and DALI-2 products, datasheets, or catalogs.
- To improve our website functionality and user experience.
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties. We may only share information to comply with legal obligations or protect our rights.
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like Google Analytics) to monitor website traffic and understand user behavior on our site to improve our performance. You can choose to disable cookies through your browser settings.
5. Security of Your Information
We implement reasonable security measures (such as SSL encryption and security firewalls) to maintain the safety of your personal information. However, no electronic transmission over the internet can be guaranteed 100% secure.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: lalisa@auraxiss.com
- Company: Auraxiss Technology (Zhongshan) Co., Ltd.